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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan Robbins

November 17, 2025

5  out of  5
rating by Morgan Robbins
"Super helpful and quick to respond whenever I have questions!!!"
We responded:
"Thank you for the review! Glad we can help and be quick to respond. We appreciate your business!"
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D Smith

November 4, 2025

5  out of  5
rating by D Smith
"If you're in search of any type of insurance policy - please consider Jason Hight - a State Farm Insurance Agent located in Biddeford. They provide excellent service and will work with you to provide the coverage you need."
We responded:
"Thank you for the recommendation! We appreciate your business!"
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Susan Hubbell

October 27, 2025

5  out of  5
rating by Susan Hubbell
"State Farm rocks it when it comes to my needs! They’ve been. My car insurance forever (it feels). and I added house insurance through then when I bought my house! I’ve been with them for many years and Jason and Alyssa are always there the help Me understand something when I have questions and they are both very respectful toward me when I ask those question I may have and not understand! I’ve had other companies try and get me to switch but as long as these two are by my side “IM NOT GOING ANYWHERE! STATE FARM IS MY JAM!!” Keep ROCKING IT FOR ME…PLEASE! They’re a 10 In my book but I can only give them 5 !!!😁"
We responded:
"Thank you so much for sharing your amazing experience with our Agency! We are so happy to meet your needs and hope we have many more years of providing excellent service and peace of mind for you. "
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Jennifer Sylvestre

October 17, 2025

5  out of  5
rating by Jennifer Sylvestre
"Highly recommend, friendly and professional! Was able to do everything by email which is very convenient for my busy life! Alyssa is the best!"
We responded:
"Thank you for your review and endorsement of our agency! Glad to hear Alyssa provided you with outstanding customer service. We are happy to have your business!"
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Andy Lavoie

October 1, 2025

5  out of  5
rating by Andy Lavoie
"Alyssa and everyone at Jason Hight SFI are AMAZING! The customer service they provide is outstanding! If you are considering auto insurance, I highly recommend them."
We responded:
"We appreciate your review! Delighted to hear our office and especially Alyssa have provided you with outstanding customer service. Please don't hesitate to reach out if you ever need any assistance in the future."
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Trever Portier

September 22, 2025

5  out of  5
rating by Trever Portier
"Alyssa and Jason are great and help answer your questions!"
We responded:
"We appreciate you taking the time to review us. Thank you for your trust in us!"
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Jacquelyn Armstrong

September 18, 2025

5  out of  5
rating by Jacquelyn Armstrong
"I have loved the service we receive with this State Farm office! Jason and Alyssa are amazing to work with, super responsive and extremely knowledgeable. I highly recommend them to everyone!"
We responded:
"Thanks so much for the kind words! Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs. We look forward to continuing to serve you!"
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Kelly Walker

September 12, 2025

5  out of  5
rating by Kelly Walker
"Always helpful and responsive when we have a question about our insurance!"
We responded:
"Thanks for the review, Kelly! We are always here to help. Appreciate your business!"
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Mary Sawyer

September 2, 2025

5  out of  5
rating by Mary Sawyer
"Prompt, courteous"
We responded:
"Providing timely and respectful service is very and important to us, and we're happy it made a positive impression. Thank you for your feedback!"
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Amethyst Poirier

August 29, 2025

5  out of  5
rating by Amethyst Poirier
"Glad we switched! Better pricing and better customer service than our previous company."
We responded:
"We're thrilled to hear that you're happy with our pricing and customer service. We try to provide the best experience possible. Thank you for taking the time to review us!"
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Cody Ruck

August 21, 2025

5  out of  5
rating by Cody Ruck
"Always quick to respond. Highly recommend Alyssa for all your insurance needs!"
We responded:
"Thanks for the review, Cody! Glad to hear Alyssa has been so responsive and helpful. Let us know if you need anything!"
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Lane T. Beatty

August 15, 2025

5  out of  5
rating by Lane T. Beatty
"Our family decided to seek out a local agent after a series of disappointing experiences with the big national online carriers. We were just hoping for competitive auto and home rates, but actually ended up saving money for significantly better coverage. The customer service aspect is even better- Alyssa is very proactive and super responsive. Could not recommend this group highly enough!"
We responded:
"Thank you for sharing your experience. It's wonderful that we were able to give you better coverage and a better rate! Glad to hear Alyssa provided outstanding customer service. Let us know if you need anything. "
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BeanTownFannn “BeanTown_Fannn” -

August 5, 2025

5  out of  5
rating by BeanTownFannn “BeanTown_Fannn” -
"Alyssa and Jason made it very easy to set up and transfer my plans moving state to state. Would highly recommend this office to people who live in Maine, or planning to move here around Biddeford!"
We responded:
"Thanks so much for the review! We are thrilled to hear we were able to make your transition smooth and hassle-free. Here to help anytime you need us!"
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Jack Sibilia

July 29, 2025

5  out of  5
rating by Jack Sibilia
"Staff is excellent! I applied for renters insurance and within a couple minutes of selecting my policy staff reached out to ask if I had any questions and also were able to increase my coverage without increasing my premium. This was my first experience with attaining renters insurance and I would highly recommend to anyone in the area!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to assist you quickly and effectively, and that we could help increase your coverage without raising your premium. We truly appreciate your recommendation and look forward to supporting you anytime you need us!"
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Christine Reynolds

July 21, 2025

5  out of  5
rating by Christine Reynolds
"Jason & Alyssa are great they are always quick to reply when anything comes up.If I need to stop in unannounced they always are welcoming with a smile. And no automated recording only real people to talk with. I have been with them for 6 or 7 years they are awesome!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we have consistently provided you with quick, friendly, and personal service over the years. We have truly appreciated having your business!"
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Jeffrey Cragin

July 19, 2025

5  out of  5
rating by Jeffrey Cragin
"Jason helped me out on motorhome insurance. I switched all my other vehicles over and never been happier. I then added Renter insurance. Every time I need a change or add something they jump right on it."
We responded:
"Thank you, Jeff! We try to make the process as seamless as possible. We appreciate your endorsement. "
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Sue

July 17, 2025

5  out of  5
rating by Sue
"Jason and Alyssa have always been there for me whenever I have needed them. They are efficient, prompt, courteous, and super nice to deal with. I wouldn’t go anywhere else!"
We responded:
"Thank you so much for sharing your experience! We try to be as efficient, prompt, and courteous as possible. We truly appreciate your recommendation!"
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Animals are forever Love

July 7, 2025

5  out of  5
rating by Animals are forever Love
"I have been with State Farm with Jason and Alyssa for several years. Any issues I have had, Alyssa has been right there to help. Always polite, positive and supportive. I would very much recommend this team. And the State Farm device you put in your car really has saved me so much money!"
We responded:
"Thank you so much for the kind words and continued trust in us! It's great to know the drive safe and save device has made such a positive impact on your savings. We truly appreciate your recommendation and look forward to continuing to serve you for many years to come!"
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Lisa Matos

June 27, 2025

5  out of  5
rating by Lisa Matos
"Every time that I call, Alyssa is always pleasant, helpful, & knowledgeable about all my questions. This office get an 11 out of 10 & I will always recommend them to everyone."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Alyssa consistently provides you with helpful and knowledgeable service. Your 11 out of 10 rating means the world to us! We truly appreciate your recommendations and look forward to continuing to assist you whenever you need us."
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Josie Watson

June 26, 2025

5  out of  5
rating by Josie Watson
"For over 10 years, Jason and Alyssa have been incredibly professional, reliable, and easy to work with. Whether it was car, home, life, or even renter’s insurance during my work travels, they made sure I was fully covered without hassle. They truly make insurance simple and stress-free. I wouldn’t trust anyone else! thank you so much!"
We responded:
"Thank you so much for your kind words! We're honored to have been able to support you over the past decade and truly appreciate your trust in us. We look forward to continuing to serve you for many years to come!"
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Patricia Gooding

June 18, 2025

5  out of  5
rating by Patricia Gooding
"I've been a customer for many years. Jason is a great guy. He is always available for anything I might need. I highly recommend..."
We responded:
"Thanks so much Patricia! We truly appreciate your loyalty over the years. Always a pleasure chatting with you!"
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Danielle Scully

June 12, 2025

5  out of  5
rating by Danielle Scully
"We've worked with Jason for eight years now since we moved to Maine. We find him to be helpful and responsive always, but especially recently when we had a large insurance claim to manage. Jason checks in and makes recommendations when appropriate. He's great at answering questions or addressing concerns we have. We'd definitely recommend Jason for your Maine home and auto insurance needs. We've been quite happy with him!"
We responded:
"Hi Danielle, thanks so much for the kind words and taking the time to provide feedback. Your recommendation means everything. Appreciate your business and trust in us!"
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Iva Davenport

June 10, 2025

5  out of  5
rating by Iva Davenport
"I have been with Statefarm my whole life. This representative is golden. They go above and beyond to take care of my insurance questions and needs. I never have to wait, they are always right on top of it. Thank you Alyssa and Jason for all your support! Keep up the great work!"
We responded:
"Thank you for the kind words and for sharing your positive experiences with our office. Your feedback is invaluable and motivates us to continue providing excellent customer service. We appreciate you!"
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Angela Sottile

June 7, 2025

5  out of  5
rating by Angela Sottile
"Always great attention and personal touch. I am always satisfied with the Customer Service. Thank you!"
We responded:
"Thank you so much for the review! It's wonderful to know our efforts have made a positive impact. Thank you for choosing us!"
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Lori Dube

June 6, 2025

5  out of  5
rating by Lori Dube
"Very easy to work with and always so personable! We’ve been using them for years !"
We responded:
"Thank you, Lori! We try to make insurance as seamless as possible. Appreciate your business over the years!"