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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kathleen morrison

February 4, 2026

5  out of  5
rating by kathleen morrison
"I have great experience with Jason Hight office at state farm in biddeford I moved north still kept them now have rental insurance and auto insurance I highly recommend them for any insurance you need. They are very helpful and will find the best policy for you and your needs.."
We responded:
"We appreciate you taking the time to share this! Thank you for putting your trust in us and recommending our services. "
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curt hussey

January 29, 2026

5  out of  5
rating by curt hussey
"Alyssa has taken care of insurance for years now. Always great customer service!"
We responded:
"Thanks for the kind words about Alyssa, she always goes above and beyond. Appreciate your business!"
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Daniella Sirois

January 21, 2026

5  out of  5
rating by Daniella Sirois
"Alyssa is awesome, only great things to say about this place! State Farm was one of the cheapest options I found while maintaining all the same coverage, and they are very quick to respond and help. It's nice to always speak with a real person."
We responded:
"Thank you so much for the wonderful feedback! We take pride in offering personalized support and are glad you appreciate speaking with a real person. Don't hesitate to reach out if you need anything!"
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Nadine Turgeon-Danis

January 15, 2026

5  out of  5
rating by Nadine Turgeon-Danis
"Jason and Alyssa are both wonderful to work with! They have always have the clients best interest in mind, knowledgeable, and attentive to answer any questions that arise and if they don’t have the answer they make sure to find it. I have been with them for quite some time and plan on staying there long term. I Highly recommend working with them you won’t be disappointed!"
We responded:
"Thank you for the thoughtful words and recommendation, Nadine!. It's been a pleasure working with you on your insurance needs over the years. We truly appreciate your loyalty. "
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Sean Walker

January 10, 2026

5  out of  5
rating by Sean Walker
"Alyssa and Jason are always very helpful and a quick phonecall away from answering any questions."
We responded:
"Thank you for the kind words! It's nice to hear that we have been helpful and responsive. Appreciate you. "
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Natasha Hassapelis

January 9, 2026

5  out of  5
rating by Natasha Hassapelis
"Jason and Alyssa are service-oriented professionals who are both knowledgeable and personable. They are highly responsive and have helped me insure my vehicles and apartment, as well as navigate situations where I’ve been both at fault in an accident and the victim of one. They consistently make the insurance process clear and manageable. Overall, they provide a great experience within an industry that can often feel overwhelming"
We responded:
"Thanks so much for sharing your experience. We try to make the process as easy as possible. Always here if you need us. "
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Natalie

December 26, 2025

5  out of  5
rating by Natalie
"⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks for taking the time to give us a review. We appreciate the 5 stars⭐!"
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Brenton Roubo

December 18, 2025

5  out of  5
rating by Brenton Roubo
"I have done all my family’s insurance as well as my business insurance with Jason and his team for nearly a decade now. They’ve been fantastic to deal with and I couldn’t recommend someone more."
We responded:
"Thank you so much for sharing your experience with us! It's wonderful to hear the customer service we provide earns your recommendation. Let us know if you need anything!"
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bill c

December 18, 2025

5  out of  5
rating by bill c
"Alyssa is great. She’s always there to help and answer any questions I have."
We responded:
"Thanks for the 5⭐ review, Bill! We're always here to help, call anytime."
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Ashley Percival

December 12, 2025

5  out of  5
rating by Ashley Percival
"Alyssa is always so genuine and kind whenever I talk with her! She listens with compassion and knows what I need in any problem that may arise and handles it. I highly recommend this office for any of your insurance needs, you wont regret it!"
We responded:
"Thanks so much for sharing! It's wonderful to hear how genuine and compassionate Alyssa is. Your recommendation means a lot, we appreciate it!"
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Joe King

December 5, 2025

5  out of  5
rating by Joe King
"Alyssa was great to deal with! She's a keeper! :)"
We responded:
"Thank you so much for your kind words about Alyssa. I'm thrilled to hear she provided you with such a great experience. I'll be sure to pass along your compliments to her! Hope to talk with you soon."
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Michaela Schwartz

November 25, 2025

5  out of  5
rating by Michaela Schwartz
"I’ve had a consistently positive experience here. Alyssa at Jason’s office has been great to work with. They are very flexible, communication is great and they have always made any changes in my policies simple and to the point. Overall, very reliable and customer-centered. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Morgan Robbins

November 17, 2025

5  out of  5
rating by Morgan Robbins
"Super helpful and quick to respond whenever I have questions!!!"
We responded:
"Thank you for the review! Glad we can help and be quick to respond. We appreciate your business!"
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D Smith

November 4, 2025

5  out of  5
rating by D Smith
"If you're in search of any type of insurance policy - please consider Jason Hight - a State Farm Insurance Agent located in Biddeford. They provide excellent service and will work with you to provide the coverage you need."
We responded:
"Thank you for the recommendation! We appreciate your business!"
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Susan Hubbell

October 27, 2025

5  out of  5
rating by Susan Hubbell
"State Farm rocks it when it comes to my needs! They’ve been. My car insurance forever (it feels). and I added house insurance through then when I bought my house! I’ve been with them for many years and Jason and Alyssa are always there the help Me understand something when I have questions and they are both very respectful toward me when I ask those question I may have and not understand! I’ve had other companies try and get me to switch but as long as these two are by my side “IM NOT GOING ANYWHERE! STATE FARM IS MY JAM!!” Keep ROCKING IT FOR ME…PLEASE! They’re a 10 In my book but I can only give them 5 !!!😁"
We responded:
"Thank you so much for sharing your amazing experience with our Agency! We are so happy to meet your needs and hope we have many more years of providing excellent service and peace of mind for you. "
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Jennifer Sylvestre

October 17, 2025

5  out of  5
rating by Jennifer Sylvestre
"Highly recommend, friendly and professional! Was able to do everything by email which is very convenient for my busy life! Alyssa is the best!"
We responded:
"Thank you for your review and endorsement of our agency! Glad to hear Alyssa provided you with outstanding customer service. We are happy to have your business!"
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Andy Lavoie

October 1, 2025

5  out of  5
rating by Andy Lavoie
"Alyssa and everyone at Jason Hight SFI are AMAZING! The customer service they provide is outstanding! If you are considering auto insurance, I highly recommend them."
We responded:
"We appreciate your review! Delighted to hear our office and especially Alyssa have provided you with outstanding customer service. Please don't hesitate to reach out if you ever need any assistance in the future."
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Trever Portier

September 22, 2025

5  out of  5
rating by Trever Portier
"Alyssa and Jason are great and help answer your questions!"
We responded:
"We appreciate you taking the time to review us. Thank you for your trust in us!"
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Jacquelyn Armstrong

September 18, 2025

5  out of  5
rating by Jacquelyn Armstrong
"I have loved the service we receive with this State Farm office! Jason and Alyssa are amazing to work with, super responsive and extremely knowledgeable. I highly recommend them to everyone!"
We responded:
"Thanks so much for the kind words! Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs. We look forward to continuing to serve you!"
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Kelly Walker

September 12, 2025

5  out of  5
rating by Kelly Walker
"Always helpful and responsive when we have a question about our insurance!"
We responded:
"Thanks for the review, Kelly! We are always here to help. Appreciate your business!"
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Mary Sawyer

September 2, 2025

5  out of  5
rating by Mary Sawyer
"Prompt, courteous"
We responded:
"Providing timely and respectful service is very and important to us, and we're happy it made a positive impression. Thank you for your feedback!"
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Amethyst Poirier

August 29, 2025

5  out of  5
rating by Amethyst Poirier
"Glad we switched! Better pricing and better customer service than our previous company."
We responded:
"We're thrilled to hear that you're happy with our pricing and customer service. We try to provide the best experience possible. Thank you for taking the time to review us!"
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Cody Ruck

August 21, 2025

5  out of  5
rating by Cody Ruck
"Always quick to respond. Highly recommend Alyssa for all your insurance needs!"
We responded:
"Thanks for the review, Cody! Glad to hear Alyssa has been so responsive and helpful. Let us know if you need anything!"
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Lane T. Beatty

August 15, 2025

5  out of  5
rating by Lane T. Beatty
"Our family decided to seek out a local agent after a series of disappointing experiences with the big national online carriers. We were just hoping for competitive auto and home rates, but actually ended up saving money for significantly better coverage. The customer service aspect is even better- Alyssa is very proactive and super responsive. Could not recommend this group highly enough!"
We responded:
"Thank you for sharing your experience. It's wonderful that we were able to give you better coverage and a better rate! Glad to hear Alyssa provided outstanding customer service. Let us know if you need anything. "
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BeanTownFannn “BeanTown_Fannn” -

August 5, 2025

5  out of  5
rating by BeanTownFannn “BeanTown_Fannn” -
"Alyssa and Jason made it very easy to set up and transfer my plans moving state to state. Would highly recommend this office to people who live in Maine, or planning to move here around Biddeford!"
We responded:
"Thanks so much for the review! We are thrilled to hear we were able to make your transition smooth and hassle-free. Here to help anytime you need us!"